5b77 Terms & Conditions:
Your Rights and Responsibilities

1

Acceptance of Terms

By registering an account, logging in, placing a bet, participating in a casino game, making a deposit, requesting a withdrawal, or otherwise using any feature of the 5b77 platform ("Platform"), you ("User", "you", "your") acknowledge that you have read these Terms & Conditions ("Terms") in their entirety, that you understand their content, and that you agree to be legally bound by them.

These Terms apply to all products and services available on 5b77, including but not limited to the sportsbook, live casino, slots, virtual games, promotional offers, and the customer support service. In the event of any conflict between these Terms and any promotional terms, the promotional terms shall apply to that specific promotion only, and these Terms shall continue to govern all other matters.

5b77 reserves the right to update these Terms at any time. Material changes will be communicated to registered users via the email address associated with their account. Continued use of the Platform after notification of changes constitutes acceptance of the updated Terms. Users are encouraged to review this page regularly.

2

Eligibility & Age Restrictions

Use of the 5b77 Platform is subject to strict eligibility requirements. By accessing 5b77, you represent and warrant that you meet all of the following criteria:

• You are at least 21 years of age. 5b77 does not permit persons under the age of 21 to register, deposit, place bets, or use any feature of the Platform in any capacity.
• You are accessing the Platform for your own personal, non-commercial use only.
• You are not acting on behalf of another person, and no third party has funded your account without your full knowledge and consent.
• You are not a current or former employee, contractor, agent, or close family member of a 5b77 employee, contractor, or agent in a role that could constitute a conflict of interest.
• You are not using the Platform in any jurisdiction where online betting or casino gaming is expressly prohibited by applicable law.
• You have not previously been self-excluded from 5b77 or had your account closed for a breach of these Terms.

5b77 takes its obligation to prevent underage gambling extremely seriously. The Platform employs age verification procedures as part of the account registration and Know Your Customer (KYC) process. Users who are found to have provided false information about their age will have their accounts immediately suspended, all winnings forfeited, and deposits returned at the sole discretion of 5b77.

3

Account Registration & Verification

3.1 Registration

To use the full functionality of 5b77 — including placing bets, accessing casino games, making deposits, and requesting withdrawals — you must register a personal account. During registration, you will be required to provide accurate, complete, and current information, including your full legal name, date of birth, email address, and mobile number.

You may only hold one account on 5b77. Opening multiple accounts ("multi-accounting") is strictly prohibited and will result in the permanent closure of all associated accounts and the forfeiture of any balances held within them. If you discover that you have accidentally created a duplicate account, you must notify 5b77 support immediately.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. 5b77 will not be liable for any loss or damage arising from unauthorised access to your account that results from your failure to keep your credentials secure.

If you suspect that your account has been accessed without your authorisation, you must notify 5b77 support immediately at [email protected]. 5b77 may temporarily suspend your account while an investigation is conducted.

3.3 Know Your Customer (KYC) Verification

5b77 is required to verify the identity of all users as part of its commitment to security, fraud prevention, and responsible gaming. You may be required to submit one or more of the following documents at any time:

• A government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address (utility bill, bank statement, or official correspondence dated within the past 3 months)
• Proof of payment method ownership (screenshot or confirmation from your bKash, Nagad, Rocket, or bank account)

5b77 reserves the right to withhold withdrawal processing until satisfactory KYC documentation has been received and verified. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

3.4 Account Information Updates

It is your responsibility to keep your account information accurate and up to date. If any of your personal details change — including your email address or mobile number — you must update your account profile promptly. 5b77 cannot be held responsible for any failure to deliver important account notifications resulting from outdated contact information.

4

Deposits & Account Funding

5b77 supports deposits via all major Bangladeshi mobile wallets and banks, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All available deposit methods and current processing times are displayed in the Cashier section of the Platform.

4.1 Minimum and Maximum Deposits

The minimum deposit amount on 5b77 is ৳200. Maximum deposit limits vary by payment method and account verification level. Specific limits are shown in the Cashier section at the time of deposit.

4.2 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are credited to your 5b77 account balance instantly in the vast majority of cases. Bank transfer deposits may take up to 24 hours depending on the processing times of the originating bank. 5b77 does not charge any fee for processing deposits; however, your payment provider may apply its own transaction charges.

4.3 Deposit Restrictions

All funds deposited into your 5b77 account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. 5b77 reserves the right to return deposited funds and close accounts where it suspects that deposits have originated from payment methods not belonging to the account holder.

5b77 will not accept deposits that appear to be connected with proceeds of crime, money laundering, or any other illegal activity. Any suspicious deposit activity will be investigated and may be reported to relevant authorities in accordance with applicable law.

4.4 Failed Deposits

If a deposit fails to appear in your account within the expected timeframe, please contact 5b77 support with your transaction reference number. Do not attempt to re-initiate a deposit before confirming with support that the original transaction has not been processed, to avoid double charges.

5

Withdrawals

5b77 is committed to processing withdrawal requests promptly. Withdrawals to bKash, Nagad, Rocket, and Upay wallets are typically processed within 30 minutes of approval. Bank transfer withdrawals may take up to 3 business days depending on the receiving bank's processing schedule.

5.1 Withdrawal Requirements

To request a withdrawal, your account must meet all of the following conditions:

• Your account must be fully KYC-verified. Unverified accounts may not process withdrawals above a minimum threshold.
• You must have met any applicable wagering requirements associated with bonus funds in your account balance (see Section 6).
• Your account must be in good standing, with no active investigations, disputes, or suspected policy violations.
• The withdrawal must be directed to a payment method registered in your own name that has been previously used to deposit on 5b77.

5.2 Withdrawal Limits

Minimum withdrawal amounts and daily/weekly withdrawal limits apply and are displayed in the Cashier section of the Platform. These limits may vary depending on your account verification level and payment method. Users who require higher withdrawal limits should contact 5b77 support to discuss their options.

5.3 Withdrawal Method Policy

5b77 operates a return-to-source withdrawal policy wherever possible. This means that withdrawal funds will first be directed back to the payment method used for your most recent deposit, up to the deposited amount. Any remaining balance may then be withdrawn via your preferred method.

6

Bonuses & Promotions

5b77 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to their own specific promotional terms in addition to these general Terms & Conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms take precedence for the specific promotion in question.

6.1 Wagering Requirements

All bonus funds awarded by 5b77 are subject to wagering requirements unless the promotional terms for a specific offer state otherwise. Wagering requirements specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal of bonus-derived winnings can be requested. The applicable wagering requirement for each bonus is clearly stated in that offer's promotional terms.

6.2 Bonus Eligibility

Bonuses are only available to players who meet the eligibility criteria specified in the relevant promotional terms. Unless stated otherwise, each bonus offer is available once per player, household, device, IP address, and payment method. 5b77 reserves the right to withdraw a bonus offer from any player who is suspected of bonus abuse.

6.3 Bonus Abuse

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting technical errors in the Platform, using hedging strategies specifically designed to meet wagering requirements without genuine play, or colluding with other players — is strictly prohibited. Where bonus abuse is detected, 5b77 reserves the right to void all bonuses, forfeit all associated winnings, and close the account(s) involved.

6.4 Bonus Expiry

All bonuses are subject to an expiry period. If the wagering requirements attached to a bonus are not met within the specified validity window, the bonus funds and any winnings generated from those bonus funds will be removed from your account balance automatically. The validity period for each bonus is stated in the promotional terms.

7

Betting Rules

The following rules apply to all sports betting activities conducted on the 5b77 Platform. Sport-specific rules may also apply and are published in the relevant section of the Platform.

7.1 Bet Placement

All bets are placed at the odds displayed at the time of confirmation. Once a bet has been confirmed, it cannot be cancelled or amended by the user. It is your responsibility to review all bet details — including selections, stake amount, and odds — before confirming placement. 5b77 accepts no liability for bets placed in error by users.

7.2 Bet Settlement

Bets are settled in accordance with the official result of the relevant event as published by the governing body (for example, the Bangladesh Cricket Board for BPL matches, the ICC for international cricket, or the equivalent authority for football, badminton, and other sports). In the event of a result dispute, 5b77's decision, informed by the official result, is final.

7.3 Void Bets

A bet may be declared void and the stake returned to your account in the following circumstances:

• The event is cancelled or abandoned before the minimum required play time (as specified in the sport-specific rules) has been completed.
• The bet was placed on a market that was offered in error, including where incorrect odds were displayed due to a technical fault.
• The event or market is suspended before the bet could be matched, in the case of exchange-style markets.

7.4 Maximum Winnings

5b77 applies maximum payout limits per event and per day. These limits are displayed in the Cashier and sport-specific rules sections of the Platform. Where a winning bet would exceed the applicable maximum payout, the payout will be capped at the stated maximum and the excess will not be credited.

7.5 Suspicious Activity

5b77 reserves the right to withhold settlement, suspend markets, or void bets where there is credible evidence of match-fixing, irregular betting patterns, or any other form of sports corruption. Bets linked to events under investigation by an official sports integrity body may be suspended pending the outcome of that investigation.

8

Casino Games

The 5b77 casino offers a wide selection of slots, live dealer games, and virtual table games. All casino games available on the Platform are sourced from reputable third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming.

8.1 Randomness & Fairness

All slot and virtual table games on 5b77 use certified Random Number Generator (RNG) technology. This ensures that every game outcome is completely random and independent of any previous result. RNG systems used by 5b77's game providers are regularly audited by independent testing laboratories to verify their integrity and compliance with fair-play standards.

8.2 Live Casino

Live casino games are streamed in real time from professional studio environments operated by Evolution Gaming and Ezugi. These games use physical dealing equipment (cards, roulette wheels) supervised by trained croupiers. By participating in live casino games, you accept that the results are determined by physical processes and that 5b77 has no ability to influence outcomes.

8.3 Game Malfunctions

In the event of a technical malfunction during a casino game session — including a disconnection, server error, or game software failure — the game round in progress at the time of the malfunction shall be void and the stake returned to your account balance. Winnings generated during a malfunctioning game round are not valid and will not be credited. The maxim "malfunction voids all pays" applies across all casino products on 5b77.

8.4 Return to Player (RTP)

Each casino game on 5b77 has a theoretical Return to Player (RTP) percentage that represents the expected long-term payout across a statistically significant number of game rounds. RTP figures are provided by the respective game developers and are available in each game's information panel. Past performance does not guarantee future outcomes.

9

Prohibited Use

The following activities are strictly prohibited on the 5b77 Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to appropriate authorities where required by law:

• Using the Platform if you are under 21 years of age.
• Registering more than one account, or registering under a false identity.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Exploiting software bugs, errors, or vulnerabilities in the Platform to gain an unfair advantage.
• Engaging in any form of fraud, including chargeback fraud, identity theft, or payment fraud.
• Using the Platform to launder money or process funds connected to criminal activity.
• Colluding with other players to fix game or betting outcomes.
• Using the Platform to place bets or play casino games on behalf of another person for commercial gain.
• Attempting to access, reverse-engineer, or disrupt any part of the Platform's technical infrastructure.
• Posting, transmitting, or encouraging offensive, abusive, or unlawful content through any communication feature of the Platform.

10

Intellectual Property

All content on the 5b77 Platform — including but not limited to the 5b77 brand name, logo, trade dress, website design, graphics, software, text, data, game interfaces, and any other materials — is the exclusive intellectual property of 5b77 or its licensed third-party providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your own personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without express written permission.
• Use the 5b77 name, logo, or brand assets in any manner that implies endorsement or affiliation without written authorisation.
• Create derivative works based on the Platform's content, design, or software.
• Scrape, crawl, or systematically extract data from the Platform using automated means.

Any unauthorised use of 5b77's intellectual property may result in legal action. If you believe that content on the Platform infringes your intellectual property rights, please contact us at [email protected].

11

Privacy & Data Protection

5b77 is committed to protecting your personal data. The collection, use, storage, and processing of your personal information is governed by the 5b77 Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside them.

By registering an account and using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy. Key points include:

• 5b77 collects personal data necessary for account registration, identity verification, payment processing, and fraud prevention.
• Your data is stored securely and protected with 256-bit SSL encryption. 5b77 does not sell your personal data to third parties for marketing purposes.
• 5b77 may share your data with payment processors, identity verification providers, and regulatory authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal obligations. Submit such requests to [email protected].

12

Limitation of Liability

To the fullest extent permitted by applicable law, 5b77 and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform or its services.

Without limiting the foregoing, 5b77 expressly excludes liability for:

• Any loss of funds arising from your failure to maintain the security of your account credentials.
• Losses attributable to the outcome of betting or casino game events, which are inherently uncertain by nature.
• Any interruption, suspension, or discontinuation of the Platform due to technical faults, scheduled maintenance, or circumstances beyond 5b77's reasonable control, including but not limited to internet service outages, power failures, or acts of God.
• Any loss or damage arising from reliance on information published on the Platform, including odds, statistics, or editorial content.
• Losses attributable to delays in deposit crediting or withdrawal processing caused by third-party payment providers.

In all cases where 5b77's liability cannot be fully excluded by law, 5b77's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 5b77 account in the 30-day period immediately preceding the event giving rise to the claim.

13

Account Termination & Suspension

13.1 Termination by 5b77

5b77 reserves the right to suspend, restrict, or permanently close any user account at any time, with or without prior notice, where it has reasonable grounds to believe that:

• You have breached any provision of these Terms & Conditions.
• You have provided false, misleading, or fraudulent information during registration or KYC verification.
• Your account is being used for money laundering, fraud, or any other criminal activity.
• You have engaged in bonus abuse, multi-accounting, or collusion.
• Continued operation of your account poses a risk to the integrity of the Platform or the safety of other users.

Where an account is closed due to a breach of these Terms, 5b77 may at its sole discretion forfeit any balance remaining in the account, including deposits and winnings, if those funds are connected to the breach.

13.2 Termination by the User

You may close your 5b77 account at any time by contacting support at [email protected] and submitting a written closure request. Before closing, ensure that any pending withdrawals have been processed and that you have no outstanding bonus wagering requirements that you wish to complete. Account closure requests are typically processed within 48 hours of receipt.

13.3 Self-Exclusion

If you wish to take a break from gambling for responsible gaming reasons, 5b77 offers self-exclusion options ranging from short cooling-off periods to permanent self-exclusion. To request a self-exclusion, contact support or visit the Responsible Gaming page. Self-exclusion requests are processed as a priority and take effect within 24 hours at the latest.

14

Disputes & Governing Law

14.1 Dispute Resolution Process

In the event of any dispute relating to a bet settlement, casino game outcome, account transaction, bonus calculation, or any other Platform activity, you should first contact 5b77 customer support at [email protected] with full details of your complaint. Our support team will acknowledge your complaint within 24 hours and aim to provide a full resolution within 5 business days.

If you are not satisfied with the initial resolution provided by the support team, you may escalate your complaint to 5b77's compliance department by clearly marking your email as an escalated complaint. The compliance team will conduct an independent review and provide a final decision within 10 business days of escalation.

14.2 Records & Evidence

In any dispute, 5b77's internal transaction records, betting logs, game server records, and account activity logs shall be considered the primary source of evidence. Where a user believes that 5b77's records are inaccurate, the user bears the burden of providing documentary evidence to substantiate their claim.

14.3 Governing Law

These Terms & Conditions shall be interpreted and enforced in accordance with applicable international online gaming law and the general principles of contract law. 5b77 operates as an international entertainment platform serving users in Bangladesh. Nothing in these Terms shall be construed as an admission by 5b77 that any particular activity is lawful or unlawful in any specific jurisdiction. It is solely your responsibility to ensure that your use of 5b77 complies with the laws applicable in your location.

15

Amendments to These Terms

5b77 reserves the right to amend, update, or replace these Terms & Conditions at any time. The reasons for amendments may include changes in applicable law or regulation, updates to Platform features or products, changes in payment processing procedures, or improvements to the clarity or completeness of the existing Terms.

When material changes are made to these Terms, 5b77 will:

• Update the "Last Updated" date displayed at the top of this page and in the effective date bar.
• Send a notification to your registered email address summarising the key changes.
• Display a notice on the Platform for a reasonable period following the update.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and request account closure as described in Section 13.2 above.

We encourage all users to bookmark this page and review it periodically to stay informed of the current Terms that govern their use of 5b77.